Slack integration is optional but recommended for receiving notifications from agents. You must be a workspace admin or have permission to install apps.
Installing the Slack App
Install the Buster Slack App through your dashboard.1
Connect Slack
In the Buster webapp, go to Integrations → Slack and click Connect Slack.
2
Choose workspace
Select the Slack workspace where you want Buster to post messages.
3
Authorize
Click Allow to complete the OAuth flow. You’ll be redirected back to Buster dashboard with “Connected” status.
Using Slack in agents
Reference Slack channels in your agent prompts to send notifications:Message formatting
Agents can use Slack’s mrkdwn formatting:*bold text*- Bold_italic text_- Italic~strikethrough~- Strikethrough`code`- Inline code
:white_check_mark:✅:warning:⚠️:x:❌
Troubleshooting
Messages not appearing
If messages aren’t showing up in Slack:1
Verify Buster is invited
Open the channel and check if Buster appears in the member list. If not, type
/invite @Buster.2
Check channel name
Ensure your agent prompt uses the correct channel name (including
#).3
Verify connection
Check that Slack shows as “Connected” in your Integrations Settings.